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All too often, I learn of a disagreement that has been brewing for a long time, where everyone is tired and frustrated and tensions are high. I ask why it wasn’t escalated sooner and hear [...]
Reward For The Top, Punishment For The Bottom
I've been reading The Fifth Discipline by Peter Senge. While reading the introduction I came across a quote that really resonated with me...it's by Dr. W. Edwards Deming, one of the pioneers of Total Quality [...]
Delegating Like a Champ
One thing I see leaders struggle with time and again is the idea of delegating. And to be honest, it's hard. It most often breaks down in two ways: Trusting the person will get it [...]
Change Your Life Starting Tonight
You finish work at 6 pm, go to bed at 12 midnight. Within these six hours, how do you spend them? Watching TV? In fact, the activities you do between 6 am and 12 midnight, [...]